Server Installations and Maintenance:

 

If you are upgrading an existing server or installnig a new one, we have experienced staff that can minimise the impact to your businesses downtime and ensure that you have the correct hardware for the job.

 

Remote Support:

 

In order to improve response times and reduce the cost of support, Clientsite support technicians are able to log into your computer using a secure once-off token that you authorise. Your technician can then see your screen and can interact with you to resolve your IT issue, reducing resolution times and helping you refocus on getting back to work.

 

Data Backups:

            We provide a variety of options for data backup depending on the value you place on your data. Next, we create a backup routine that backs your data up when and where you want it, be that to an external hard drive, tape drive or a computer in a data center. The choice is yours to make.

 

Network Upgrades:

            If your small business is expanding or relocating and you need to upgrade your network hardware (for example upgrading a hub to a router ) or you need extra cable installing we can do it.

 

New PC / Laptop Sales:

            If you need a new PC or a laptop look no further. Clientsite purchases its hardware directly from our wholesalers and pass that saving on so that you get better value for your money.

 

Virus / Malware Removal:

 

            We are experienced in removing both viruses and malware from your PC. Additionally, we also check that your system is kept clear of any other unwanted software that slows your PC down and may compromise your security.

 

Email / Firewall Setup:

 

            We can set your email up so that you can gain access to it with a minimum of inconvenience. We also set up your firewall to allow only the programs you designate to access the internet.

 

Software Installations:

 

            Purchasing the correct software for your business is important. If you buy the wrong suite, you may not get the functionality you wanted or you may be paying too much for what you do need. A Clientsite support technician can help you decide which software to purchase as well as install it for you if need be.

 

Preventative Maintenance

 

            After you have purchased your hardware and upgraded you IT infrastructure, we keep it running optimally. Most clients don’t know this, but dust shortens the life of your hardware significantly by insulating the internal hardware and reducing airflow through the PC’s case. Our preventative maintenance plan allows us to check your hardware and keep it clean and dust free.